MagSafe Power Adapter Protection

The MagSafe power adapter has had a lot of problems with cable strain over the years, especially near the transformer end. Luckily, there’s an […]

iPhone AssistiveTouch

My iPhone 5 Sleep/Wake button started to fail, and I missed the window for the Replacement Program. Luckily for me, the iPhone has […]

New Service! Remote Control Computer Support

I’m very excited to introduce a new method of computer service – remote control support. With a new application (TeamViewer), I can […]

File Naming by Date – Best Practices

Proper file naming will have a big impact on your ability to find files, and file organization in general. It’s a good idea to include […]

Make a Text List of Folder Contents

From the Finder menu, select Go > Applications Open the TextEdit application Make sure the text file is plain text, not rich […]

Reopen Closed Tabs

When you close a browser tab/window (by accident, or prematurely), you can reopen the tab with most web browsers. With Chrome and […]

Extra Account Security: Two-Step Verification

Passwords (even strong ones) aren’t as secure as they used to be. To give your accounts an extra level of security, enable […]

How to Send a Link

Customers often ask me how to send a website link, via email. Here are the instructions. 1. Visit the website (or page) […]

How to Type Special Characters and Symbols

To type specific characters and symbols (e.g. Á), use the Character Viewer. Choose Edit > Special Characters to open the Character Viewer. You […]

iPhone: Shake to Undo

Want to delete what you just typed? You could keep pressing backspace. Or highlight and delete text. But, there’s another way … […]