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Genius Bar Caught Ripping Off Customer On Camera by CBC

Genius Bar caught ripping customer off ON CAMERA by CBC News

We repair Macbook logic boards: ALL CREDIT TO CBC NEWS CANADA: WATCH THE ENTIRE SEGMENT ON THEIR CHANNEL HERE This Macbook has no backlight due to a common F’up – pin 1 of the LCD cable is bent. Pin 1 is for the LCD backlight.

This video (courtesy of CBC, and Rossmann Repair Group) shows how a free 5-minute repair can cost thousands of dollars at the Apple Store.

Bottom line: Always get a second opinion, and avoid the Apple Store.