Apple’s “Vintage and Obsolete Products” Repair Policy

The following copy is taken directly from Apple’s website: Owners of iPhone, iPad, iPod, or Mac products may obtain service and parts from Apple or Apple service providers for 5 years after the product is no longer manufactured—or longer where required by law. Apple has discontinued support for certain technologically obsolete and vintage products. I’m […]

MacKeeper – Keep Away

What is MacKeeper? MacKeeper is an alleged utility software suite for macOS that has tools for cleaning, security, and optimization. The software is heavily promoted, and is the subject of a class-action lawsuit for false advertising. The bottom line: MacKeeper is a highly invasive software, that can destabilize your operating system. Some call MacKeeper a virus or a […]

EtreCheck – Mac Diagnostics, Hardware Tests, and Malware Removal

EtreCheck – I love this app. It has many uses, including malware and adware removal. EtreCheck is a free tool that explains what is going on inside your Macintosh. EtreCheck consolidates information from over 50 different diagnostics tasks and displays it all on one concise report. EtreCheck can identify common problems like a failing hard […]

MagSafe Power Adapter Protection

The MagSafe power adapter has had a lot of problems with cable strain over the years, especially near the transformer end. Luckily, there’s an easy cable-wrapping tip that will increase the lifespan of the adapter. Before wrapping the cable around the two plastic prongs, give the cable a little bit of slack. See the photo below. For additional […]

iPhone AssistiveTouch

My iPhone 5 Sleep/Wake button started to fail, and I missed the window for the Replacement Program. Luckily for me, the iPhone has a feature called AssistiveTouch. AssistiveTouch helps you use your iPhone, iPad, or iPod touch if you have trouble touching the screen or pressing the buttons (especially a button that has stopped working). Using AssistiveTouch […]

New Service! Remote Control Computer Support

I’m very excited to introduce a new method of computer service – remote control support. With a new application (TeamViewer), I can temporarily connect to your computer, and provide full support from a remote location! Here’s a quick introduction on YouTube: TeamViewer 7 – Remote Control any Computer See how easy you can remotely control […]