Genius Bar Caught Ripping Off Customer On Camera by CBC
This video (courtesy of CBC, and Rossmann Repair Group) shows how a free 5-minute repair can cost thousands of dollars at the […]
Category: support
Apple’s “Vintage and Obsolete Products” Repair Policy
The following copy is taken directly from Apple’s website: Owners of iPhone, iPad, iPod, or Mac products may obtain service and parts […]
MacKeeper – Keep Away
What is MacKeeper? MacKeeper is an alleged utility software suite for macOS that has tools for cleaning, security, and optimization. The software […]
EtreCheck – Mac Diagnostics, Hardware Tests, and Malware Removal
EtreCheck – I love this app. It has many uses, including malware and adware removal. EtreCheck is a free tool that explains […]
MagSafe Power Adapter Protection
The MagSafe power adapter has had a lot of problems with cable strain over the years, especially near the transformer end. Luckily, there’s an […]
iPhone AssistiveTouch
My iPhone 5 Sleep/Wake button started to fail, and I missed the window for the Replacement Program. Luckily for me, the iPhone has […]
New Service! Remote Control Computer Support
I’m very excited to introduce a new method of computer service – remote control support. With a new application (TeamViewer), I can […]